SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of legasen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of legasen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My little fur baby looks absolutely adorable in her new tutu. The multi-layered design is so fashionable and fun, it really stands out when we're at the dog park! I love how it's made from high-quality tulle which keeps my pup comfortable even during warmer months. It fits perfectly on her tiny frame without causing any discomfort or irritation to her skin. Plus, the solid color design makes it easy to pair with all of her other accessories for a stylish look every time she wears it. This tutu is definitely one of my favorite purchases for my pet.
This tutu skirt has been an absolute hit with my puppy. She loves prancing around in its puffy layers and I love how comfortable it keeps her. It's lightweight yet durable - perfect for warmer months.
Absolutely love this mesh tulle tutu for my small dog - she's never looked cuter!
the comfort level offered by this product is simply amazing no irritation whatsoever even after prolonged use highly recommended
I'm so happy with this tulle tutu for my small dog! It's breathable, fits perfectly and looks adorable. A definite must-have accessory if you want your furry friend to look stylish.
Love this mesh tulle tutu! Perfect fit for our toy breed pup and she seems really comfortable wearing it too. Adds such a cute volume to her overall appearance!
I'm thoroughly impressed by this mesh tulle tutu skirt designed specifically for small dogs like mine. The breathable fabric is perfect for spring and summer wear, keeping my puppy cool while looking chic! Its lightweight nature doesn't weigh down on him either - he prances around happily whenever he has it on! And oh boy does that puffy layered style add such a cute volume to his overall appearance!
The breathable fabric of this tutu keeps my puppy cool during warmer months. Great buy!
The quality of this tutu skirt is exceptional – soft, airy and comfy! My little fur baby can't get enough of flaunting herself in it during our daily walks.
Absolutely impressed by how well made this skirt is. Lightweight yet sturdy, my dog wears it comfortably even during hot summer days.
This tutu skirt is a hit with our toy breed dog! She loves showing off its puffy layers.
The fit of this tutu skirt was just right for our small doggie Made from high-quality materials, not once did we see any signs of discomfort or irritation on her skin The solid color design is a nice touch, making it easy to match with other pet accessories and outfits Plus, the multi-layered style adds a fun vibe that we absolutely adore!
This airy tulle tutu skirt has been an absolute hit with our toy breed doggy She loves wearing it and strutting around the house showing off its puffy layers It’s super comfy too as there are no complaints from our usually fussy princess We also appreciate that despite its stylish volume, the material remains breathable making this ideal for those hot summer days
my pooch loves her new outfit so much that she doesn't want to take it off
my little one looks so cute in her new outfit! the material feels light but durable which makes me feel confident about its longevity
this layered mesh tulle skirt is just what i was looking for my tiny pooch who now prances around happily whenever she wears it
Perfect fit, super comfortable and looks adorable on my little pup. Love it!
I got this beautiful mesh tulle skirt for my puppy and couldn’t be happier about how well-made and comfortable it is Not only does she look extremely adorable in her new outfit but I can tell she feels great too because of how much more playful she becomes whenever I put this on her A definite must-have accessory if you want your furry friend to have some extra flair!
i love how versatile this item is great for casual wear or special occasions plus the solid color pairs easily with other accessories
This airy tulle skirt adds a stylish volume to my pet's outfit. Definitely recommend!