SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of legasen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of legasen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just got this car phone mount and I'm thrilled with it! The suction cup is super strong, which means my phone stays put even on bumpy roads. Plus, the adjustable arm lets me position my phone exactly where I need it. It's definitely made driving a lot safer for me since I don't have to fumble around with my phone anymore. Highly recommend! 👍🏻
Amazing car phone mount! It's sturdy, adjustable and the suction cup is impressively strong. Makes navigating so much easier!
this thing is amazing!! i've tried so many different mounts but none of them worked as well as this one does. the suction cup sticks to any surface like glue - seriously, once you put it up there's no way it's coming down unless you want it to. plus i love how easy it is to adjust the angle so i can see my screen without any glare from the sun 🌞 best purchase in a while!
This holder is a lifesaver on road trips. Sticks like glue, easy to adjust and keeps my phone secure. Highly recommend it.
Best purchase in a while! The grip strength of this device holder is unmatched and it doesn't scratch my phone at all.
Super strong suction cup - my phone never wobbles or falls.
I must say that this device holder has been an absolute lifesaver during long road trips and daily commutes alike! Its sturdy design ensures that your phone doesn’t go flying off when you hit those inevitable potholes or speed bumps. And being able to swivel and tilt? That’s just icing on top of an already delicious cake.
Sturdy, reliable and a game-changer for safe driving. Love it!
Adjustable and secure. Makes navigating while driving a breeze.
I'm thrilled with this car mount - firm grip, flexible positioning options and the suction power are impressive. A must-have for drivers!
so here's what happened...i was always skeptical about these things because they never seemed secure enough but boy was i wrong about this one 😅 its grip is like iron yet doesn't leave marks or scratches on your device at all also adjusting angles is piece of cake now navigation has become much easier thanks to this little helper 💯
Impressive grip strength, doesn't scratch the phone. Highly recommended!
A great find! This gadget stays put even on bumpy rides thanks to its super-strong suction cup. Plus, adjusting angles has never been easier.
Firm hold, flexible positioning options - an absolute must-have gadget.
This car mount exceeded my expectations by far! It offers such flexibility with positioning - whether I want my device landscape or portrait, high or low, tilted towards me or away – every option works perfectly fine here. Even more impressive though? The ultra-strong suction power; trust me when I say your gadget isn't going anywhere. A must-have for any driver! 🚗