SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of legasen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of legasen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These wet dry bags have been a lifesaver for me. As an eco-conscious parent, I've always struggled with finding the right reusable bag that can hold my child's soiled cloth diapers without causing any mess or odor. The waterproof and leakproof design of these bags is just superb! They are made with high-quality polyester which prevents leaks and contains moisture effectively. Moreover, they're washable and reusable - I love this aspect as it aligns perfectly with my efforts to reduce plastic waste. The secure zipper closure ensures that everything stays inside safely, while the vibrant printed designs add a fun element to our daily routine. Each pack includes three different sizes catering to all storage needs - from baby essentials to toiletries during trips. Lightweight and portable, they fit easily in diaper bags or luggage making them perfect for travels too!
No more plastic waste! These washable and reusable bags are just what I needed in my life.
I'm a regular gym-goer who often struggles with carrying damp towels home after workouts without making other things in my bag wet but these bags have solved that problem! Their waterproof feature works like magic against leaks while their lightweight nature makes them easy to carry around in my gym tote. Plus points for being washable and reusable because I hate using single-use plastics.
This set of 3-pack wet dry bags has changed how we travel as a family! With kids on board, there's always something spilling over or getting messy but thanks to these handy little helpers we manage it all smoothly now- be it storing used swimwear after pool time or organizing baby essentials on road trips; no more chaos!
Vibrant prints light weight yet sturdy A win-win situation here
As someone who loves swimming but hates lugging around soggy swimwear afterwards these are just what i needed light weight yet sturdy enough not let water seep through into rest of stuff also love those colorful patterns they come in
Perfect size variety in one pack- small medium large each serving different storage needs Love it
No fuss about dealing with dirty cloth diapers anymore These babies handle everything neatly plus environment-friendly bonus points for being washable and reusable
Easily fits into diaper bag No fuss about dealing with dirty cloth diapers anymore