SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of legasen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of legasen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently got my hands on this waterproof tactical bag and man, it's a total game changer. This thing is built like a tank with its durable Oxford fabric that acts like an impenetrable fortress for your stuff, keeping everything safe from rain and wear. It's basically the Superman of bags - nothing gets through.
I'm absolutely in love with this waterproof tactical fanny pack! It's compact yet spacious enough to fit all my essentials without feeling bulky at all. I use it every day now because not only does it keep my valuables safe from rain but also secures them with zipper closures that prevent theft while moving around!
this thing is awesome super durable keeps everything dry no matter how hard the rain comes down plenty of room inside too definitely recommend
Bought this tactical fanny pack recently and boy am I impressed! It's made out of sturdy Oxford fabric that protects against water damage while still being light enough for me to carry comfortably all day long.
The material used in this bag ensures longevity through harsh weather conditions – never again worry about your belongings getting wet or worn out!
I'm loving the versatility of this pack - fanny, crossbody or chest bag? You decide! Perfect for any activity.
A must-have if you're into outdoor activities. Keeps your stuff safe from rain splashes plus it's super comfy with adjustable straps.
I've finally found a stylish unisex design that doesn't compromise functionality or comfort – win-win!
This fanny pack has been such a lifesaver during hiking trips! The anti-theft feature makes me feel secure about carrying valuable items around plus the comfort level is unmatched due to soft adjustable straps.
No worries about theft anymore thanks to its zipper closures love how secure it makes me feel when moving around
Perfect size not too big not too small just right for everyday use highly recommended
If you value organization like I do then you'll appreciate the multiple compartments in this bag each designed for specific items
Totally impressed by its durability despite being so lightweight kudos to whoever made this